Insights · Admin control plane

Govern internal AI rollout with evidence.

Insights is the admin view over everything the platform records. See adoption, the data and tools in play, the workflows that save time, and where risk appears — so you can govern the Assistant with evidence, not guesswork.

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Weekly active users

+34%

Top knowledge bases

Support runbook81%

HR policies63%

Expense policy47%

Top skills

Draft reply92%

Summarise tickets74%

Check expense policy58%

What did employees need help with this week?

Ask in plain language…

Team-level themes by default — individual detail is gated behind role and cause.

For the people who govern AI

Four questions it answers.

Built for admins and leaders, not end users. Read the dashboards, or ask in plain language and get an AI-written summary over real usage and auditability.

Who is using AI?

Adoption by team and person — who's using the Assistant, how much, and for what.

Which data and tools are being used?

The knowledge bases, connections, and skills the Assistant is actually drawing on across the organisation.

Which workflows are saving time?

The agents and workflows people rely on most — the proof of value, and a pointer to what to build next.

Where are risks or policy exceptions appearing?

Flagged actions, sensitive data touches, and policy exceptions surfaced from the audit trail before they become incidents.

What admins see

One dashboard for usage and auditability.

AI usage overviewSynthetic IronBark Steel Fabrication dataTeam-level by default

Active users

+34%

vs. last month

Top workflow

Summarise tickets

74% weekly usage

Top source

Support runbook

81% of cited answers

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What did employees need help with this week?

Most requests clustered around onboarding, expense policy questions, and SSO resets. The recommended next action is to refresh the login runbook and publish the finance approval skill to the Support role.

Onboarding gapsExpense queriesSSO resets

Risk signals

Usage, sources, and exceptions roll up from the same audit trail.

Flagged actions3awaiting policy review

Sources touched142all permission-scoped

Access reviews9recommended this month

Individual detail is gated. Admins start with team themes; person-level records require role access and a reason to inspect the audit trail.

How it works

Built on the record you already keep.

It draws on the same trail Governance & Audit records — every query, action, and source touched — and layers analytics and AI summarisation on top. Access to it is scoped by role too: usage data is sensitive, so what it shows about whom is part of the permission model, not outside it.

How access works

Insight, not surveillance

The default is team-level themes, not individual monitoring.

Individual detail is gated behind role and cause. We'd rather under-show than turn a productivity tool into a surveillance one.

	Shown by default	Gated behind role + cause
Granularity	Team and organisation-level themes	Individual-level detail
Trends	Adoption and usage trends	Attributable activity
The question it answers	“What is the company using AI for?”	“What did this person do?”

Govern AI adoption with evidence.

Book a demo and we'll walk through the usage and risk questions Insights answers on day one.

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